Shipping
We ship UPS Ground within the USA.
Orders over $100 are eligible for free shipping.
Typically, orders take 2-3 days to process and 2-6 days to ship via ground shipping, depending on your ship to location.
If you’re in a pinch, email us at hello@artlifepractice.com and we’ll see what we can do.
Returns
Eligibility:
- Regular price kits are eligible for return within 30 days of the original purchase date.
- To be eligible for a return, the items must be unused and in their original packaging.
- Sale and promotional items are considered final sale and cannot be returned.
Return Process:
- To request a return, please reach out to us at hello@artlifepractice.com.
- Our customer support team will provide you with the necessary return shipping information.
- Please note you will be responsible for the return shipping costs for refunds.
- Original shipping costs are non-refundable.
Refunds:
- Upon receiving your return, we will send you an email notification confirming the issuance of your credit.
- All credits will be applied to the original form of payment.
- It may take 3-5 days for the credit refund to reflect on your account.
Please keep in mind that our return policy is subject to change without prior notice. We recommend reviewing the policy periodically to stay informed.
If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We are here to help you!
